In order to view documentation regarding their case sent by the HR Professional, the Member must _____?

The correct choice is to log into IPPS-A to access their case because the IPPS-A (Integrated Personnel and Pay System – Army) is specifically designed as a centralized system for managing personnel data, including case documentation. Members can securely log in to this system to view comprehensive information about their individual cases, which ensures that they have direct access to the documentation related to their situation.

While contacting the HR department or visiting the physical HR office are options for obtaining information, they may involve additional steps and potential delays. Checking email for updates might provide some information but does not guarantee access to all relevant documentation. In contrast, accessing the case directly through IPPS-A offers an efficient and immediate way for members to view all pertinent information they need.