What is the process called that allows workflow items to automatically reroute to a selected Member?

The process that allows workflow items to automatically reroute to a selected member is known as delegation. This process is essential in scenarios where the original assignee may not be available to complete a task, ensuring that work does not stall and can continue to move forward efficiently. Delegation facilitates a seamless workflow by transferring the responsibility of a particular task to another member, enabling effective management of tasks and enhancing productivity. It ensures that operations can adapt to changing circumstances, such as employee absence or workload distributions, without disrupting the overall flow of work.

While authorization, configuration, and approval are important concepts in workflow management, they do not directly relate to the automatic rerouting of tasks to another member. Authorization involves the permission for actions within the system, configuration pertains to setting up system parameters, and approval usually refers to the process of verifying and accepting completed work rather than redirecting it. Therefore, delegation is the correct term that encapsulates the automatic reassignment of workflow items to ensure continuity and efficiency.