What notification does a member receive when their case is closed?

When a case is closed, a member receives an email notification. This method is commonly used as it allows for a clear, documented communication that can be easily accessed later. Email notifications provide the member with all the necessary details regarding the closure of their case, including any further actions they may need to take or additional information relevant to their situation. This is an efficient way to ensure that the individual is fully informed about the status of their case in a format that they can refer back to whenever needed.

Other options, such as a phone call or text message, may provide immediate notification but lack the comprehensive detail typically included in an email. Additionally, the choice of no notification would leave the member uninformed about the closure of their case, which is generally not in line with best practices for communication in such contexts. Thus, the email notification is the most effective method for ensuring that members are adequately informed about their case status.